The results are in. The awards were based on two surveys of 22,000 shoppers carried out by Verdict, in which AO.com scored highly across all areas of service, with standout scores in delivery options and returns policies, price and value for money. The Award for Best Electricals Retailer went to John Lewis with AO.com in second place, followed by Amazon. Patrick O’Brien, content director at Verdict, said: “AO.com has been pushing the boundaries of what can be achieved online.…